How-to guides

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Short, step-by-step lessons for your gate and door access, pool and clubhouse audio, and business email. Find your system, follow along, and call us if you get stuck.

Most used

1Assign a key card, fob, or mobile pass to a userBrivo Access · 2 min 2Add a key card or fob when you don't know its numberBrivo Access · 3 min 3Add residents, employees, or vendorsBrivo Access · 5 min 4Create a holiday so doors follow holiday hoursBrivo Access · 5 min

6 guides

Assign a key card, fob, or mobile pass to a userGive a resident or employee their credential and set it to stop working on the last day of their lease.Screenshots2 min

Add a key card or fob when you don't know its numberScan the card at a reader, find the denied scan, and use its numbers to add it to a user.Quick steps3 min

Add residents, employees, or vendorsCreate a new user, put them in the right group, and give them access.Quick steps5 min

Create a holiday so doors follow holiday hoursAdd holiday dates and times and choose which schedules, doors, and people they affect.Quick steps5 min

Un-assign and re-assign a Brivo Mobile PassMove someone's mobile pass to a new phone, or restore it after a lost device.Quick steps10 min

Upload or take a photo for a userAdd or update a photo on a user's profile for ID checks and badges.Quick steps3 min

1 guide

Change operating hours in Axis Audio Manager CenterUpdate pool, playground, or clubhouse hours so closing announcements play at the right time.Video2 min

1 guide

Reset a user's password in Google WorkspaceSet a new password for someone on your team from the Google Admin console.Quick steps3 min