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Articles & Tech Tips

Security, access control, cameras, and IT, explained in plain English by the team that installs it.

Illustration of a container ship heading to port beside an open box holding a security camera, a network switch, and a coil of cable

Tech Tips

Why the Equipment Behind Your Network Costs More in 2026

Shipping rates, memory chip shortages, tariffs, and new import rules are all pushing up the price of cameras, switches, servers, and cable. Here’s what’s driving it and how to plan around it.

Oct 17, 2026

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Illustration of a neat wall-mounted network rack with patch panels, cable managers, and a switch

Tech Tips

Network Racks and Patch Panels: Building a Closet That Stays Organized

Wall-mount and floor racks, punch-down and keystone panels, and the cable management that keeps a network closet easy to work on.

Oct 13, 2026

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Illustration of fiber optic strands running from an armored cable to two buildings

Tech Tips

Fiber Optic Cable Types: Single-Mode, Multimode, and What Your Property Needs

Single-mode or multimode, indoor or outdoor, and why we splice factory-made ends instead of tipping fiber by hand.

Oct 13, 2026

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Illustration of three network cable cross-sections showing twisted pairs and a foil-shielded cable

Tech Tips

CAT6 vs. CAT5e and CAT6A: Choosing the Right Network Cable

Why CAT6 is the minimum for new cabling, when CAT6A makes sense, and what plenum, riser, shielded, and stranded really mean.

Oct 13, 2026

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Illustration: a larger new office and warehouse building with a service van out front, roll-up door, and palm trees

Company News

Complete I.T. Is Growing: A Larger Dade City Home Built for What’s Next

After Dade City, Lutz, and Wesley Chapel, Complete I.T. has found a much larger home back in Dade City: a 5,300-square-foot warehouse on three acres. Here’s what the new space means for our clients: more parts in stock, in-house fabrication, […]

Oct 8, 2026

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Illustration: five large glowing stars arranged in an arc above a map pin over a stylized Tampa Bay coastline

Company News

Complete I.T. Reaches 300 Google Reviews With 4.9-Star Rating

Complete I.T. Corp has reached 300 Google reviews with a 4.9-star average rating, written by clients across its computer, network, phone, camera, access control, alarm, and gate work.

Oct 8, 2026

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Illustration: an old analog office phone fading out beside a modern VoIP desk phone and smartphone linked to a cloud

IT & Phones

Why VoIP Phone Systems Are a Better Fit for Small Businesses Than Analog Office Phones

Hosted VoIP gives a small business more flexibility than traditional phone lines, and you keep your number. Here is what changes, what you need, and which devices need a plan first.

Oct 6, 2026

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Illustration: a desk phone with sound waves turning into lines of text on a laptop screen beside it

Tech Tips

The Power of VoIP Transcription: How It Can Increase Productivity in the Workplace

Voicemail-to-text and call transcription turn phone conversations into text you can read and search. Here is where they help, where they fall short, and what Florida’s consent law means.

Oct 6, 2026

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Illustration: a traditional spinning hard drive beside a sleek solid-state drive and an NVMe stick

Tech Tips

The Evolution of Data Storage: The Advantages of Solid State Drives (SSDs) Over Traditional Hard Disk Drives (HDDs)

Hard drives, SATA SSDs, NVMe SSDs, and USB flash drives each have a job. Here is how they compare on speed, durability, and lifespan, and where each one belongs.

Oct 6, 2026

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Illustration: a desktop computer being cleaned of dust, a surge protector, and an external backup drive with a green check

Tech Tips

Quick Tips to Avoid a PC Repair

Most PC repairs start with small habits: skipped restarts, dust, power surges, and no backup. Here are the simple fixes that keep a work computer running longer.

Oct 6, 2026

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Illustration: a shield with a check mark in front of a stack of compliance documents and a small Florida capitol building

Cybersecurity

Florida’s Cybersecurity Safe Harbor Bill: What It Means for Your Business

Florida’s CS/SB 692 would have protected organizations that follow a recognized cybersecurity framework from breach liability. It died in committee in March 2026, but the preparation it called for still pays off.

Sep 21, 2026

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Illustration: a small business desk with a laptop showing an AI chat window, a lightbulb, and a storefront

Company News

Thomas Giella Presents “Where Does AI Fit Into Your Business?” at SMARTstart

Complete I.T. CEO Thomas Giella walked local business owners through using Gemini and ChatGPT safely, with a focus on privacy and real day-to-day uses.

Sep 9, 2026

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Illustration: a security camera with a red prohibition slash over it

Cameras

FCC Ban on Hikvision and Dahua: What Florida Property Managers Need to Know

The FCC has cut off imports of Hikvision, Dahua, and other covered surveillance brands. What that means for Florida properties still running them, and how to plan the replacement.

Aug 29, 2026

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Illustration: a large stage with a big screen showing a glowing neural network brain icon connected to a door reader

Company News

Thomas Giella Co-Presents Brivo AI Week Opening Session With Brivo CEO Dean Drako

Complete I.T. co-founder Thomas Giella joined Brivo CEO Dean Drako to open Brivo AI Week with a session on practical AI for real-world security and operations.

Jul 28, 2026

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Illustration: a toolbox, cable spool, and ladder beside a glass office door with a new card reader and door strike

Access & Gates

Brivo Access Control, Installed and Supported by Our Own Team

How our own team plans, installs, and supports Brivo access control, from the first walkthrough to staff training.

Jun 30, 2026

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Illustration: a shield badge with a green check beside an alarm keypad, a door contact sensor, and a motion sensor

Company News

Co-Founder Charlie Bourne Earns Florida Certified Alarm System Contractor I License

Complete I.T. co-founder Charlie Bourne is now a Florida Certified Alarm System Contractor I, license EF20002234, held for Complete I.T. Corp.

Jun 18, 2026

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Illustration: layered concentric shields around a small office building

Cybersecurity

How Layered Cybersecurity Keeps One Mistake From Becoming a Breach

Most attacks start with a simple opening. How Complete I.T. layers protection so one mistake doesn’t become a breach.

Jun 9, 2026

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Illustration: a double swing iron gate being serviced, with an open operator box, a photo eye, and a checklist

Access & Gates

Gate Maintenance: Protect Your Property, Residents, and Security Systems

When a gate works, nobody thinks about it. When it fails, it’s everyone’s problem. What a quarterly gate service checks, and why it costs less than an emergency call.

Jun 9, 2026

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Illustration: a checklist clipboard beside a stack of coins and an upward trend arrow

Property Management

Is Your Security Tech Stack Protecting NOI?

Is your security technology protecting NOI, or just adding complexity? Use this 12-point multifamily security audit to find out.

Jun 9, 2026

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Illustration: a property manager's laptop and tablet showing access activity, with a lobby card reader door beyond

Access & Gates

Managers Can Instantly View Resident Access Activity

Knowing who accessed a building, and when, is easier than ever with cloud-based access control. Here’s how managers answer resident questions in minutes.

Jun 3, 2026

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Illustration: a row of five doors with card readers sending access events to one tablet showing the history

Access & Gates

Track Every Door Entry and Access History

Security is more than locking doors. It’s knowing who accessed what, and when. How Brivo’s access history gives property managers a complete audit trail.

May 29, 2026

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Illustration of an apartment lobby entrance with a panel for adding, suspending, and deleting users

Access & Gates

Access Control Made Easy with Brivo User Management

Adding staff, suspending a vendor, or removing a former resident takes a few clicks in Brivo. Here’s how user management works for multifamily properties.

May 27, 2026

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Illustration of an apartment community with mobile access at the lobby door and a parking gate

Property Management

3 Multifamily Security Myths

Package lockers, shared PIN codes, and parking patrols are quietly draining staff time. Three multifamily security myths, and what modern properties do instead.

May 22, 2026

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Illustration: a ring of old keys and a lock pick on the left, a smartphone mobile pass and key fob on the right

Property Management

Why Traditional Rekeying Is Costing Thousands Every Year

Between turnovers, lost keys, and vendor access, physical keys quietly drain NOI. What rekeying really costs, and how electronic access control removes most of it.

May 21, 2026

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Illustration: a small business desk with two laptops, a monitor, and a help desk headset under a cloud with a shield

IT & Phones

Choosing a Managed IT Plan: How Support Tiers Compare

From pay-as-you-go support to fully managed IT, our service tiers match what your business needs. Here’s how the four plans compare.

May 19, 2026

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Illustration: a modern color desk phone, a conference phone, and a cordless handset arranged together on a desk

IT & Phones

Modern Business Phone Systems for Growing Businesses

Hosted VoIP with Yealink phones you can rent or buy outright: what you get, how it works, and who it’s for.

May 8, 2026

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Illustration: a smart apartment building cutaway where a smartphone opens the lobby door, the amenity room, and a unit door

Property Management

Brivo Smart Apartments

Smartphone access for residents and one platform for managers. How Brivo Smart Apartments works, and how it syncs with your property management software.

May 7, 2026

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Illustration: an apartment community with a call box at the gate, cameras, a lobby reader, desk phones in the office

Property Management

How Smart Apartment Communities Bring Access, Cameras, and Gates Together

Smart apartments, access control, call boxes, cameras, gates, phones, and IT, all from one team.

May 4, 2026

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Illustration: apartment building doors linked by thin lines to a laptop showing a lease calendar

Property Management

Smarter Multifamily Access Control That Works With Your Property Software

Brivo connects your access control to the property software you already use, so access follows the lease and your systems stop working in silos.

May 1, 2026

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Illustration: a security camera on a pole sharing a live view to an emergency dispatch console with a headset and screens

Cameras

Turn Your Security Cameras Into a 911 Emergency Response Tool

What if first responders could see what’s happening before they arrive? 911 Camera Sharing gives dispatchers live video, only during an emergency.

May 1, 2026

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Illustration of a color business desk phone with a key expansion module and a headset

IT & Phones

Affordable VoIP Office Phone Systems for Businesses

A VoIP phone system gives your team clear calls, auto attendants, and remote work support. Rent Yealink phones from us, or buy them outright.

Mar 16, 2026

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Illustration: a balance scale with memory sticks on one side outweighed by a stack of dollar signs

Cameras

Why a Global Memory (RAM) Shortage Matters to Your Security Tech Budget and Planning

AI data centers are absorbing much of the world’s memory supply. What that means for the cost, lead times, and planning of your camera and access control systems.

Feb 27, 2026

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Illustration: a city hall sending an email into a public-records archive box beside a gavel and a law book

Property Management

Are Your CDD Emails Compliant with Florida Public Records Law?

Emails about district business are public records under Florida law, even when sent from a personal account. What CDDs need to retain, and how to stay ready for requests.

Feb 24, 2026

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Illustration: two puzzle pieces clicking together, one with a door reader icon and one with a security camera icon

Company News

Complete I.T. Outlines Client Impact of Brivo and Eagle Eye Networks Merger

Complete I.T. Corp, certified on both the Brivo and Eagle Eye Networks platforms, outlined what the two companies’ December 29, 2025 merger under the Brivo name means for its clients. Existing systems keep working, and the way clients reach Complete […]

Dec 29, 2025

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Illustration: a laptop showing an online training course with check marks beside a stack of completion certificates

Company News

Complete I.T. Relaunches TechSoft Academy as Online How-To Guides

Complete I.T. Corp has relaunched TechSoft Academy, the teaching program Thomas Giella started alongside Gear Spinners in 2015, as its How-to guides.

Nov 1, 2025

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Illustration: a gavel and a law book beside an apartment building with a camera, a lit walkway light, and a door reader

Property Management

Florida Statute 768.0706 & You

Florida Statute 768.0706 protects multifamily owners from certain negligent security claims, but only if they substantially implement the required measures. Here’s the full list.

Oct 6, 2025

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Illustration: a community development district with an amenity center, pool, gate entrance, and cameras

Property Management

What CDD Boards Should Look for in a Technology Partner

CDDs carry a big responsibility: residents, amenities, and liability. Why districts rely on us for cameras, access control, gates, and IT support.

Oct 2, 2025

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Illustration: a help desk headset and a shield standing between a small office and a broken lock representing ransomware

IT & Phones

The Real Cost of Skipping Managed IT Support

Downtime is expensive, and ransomware hits smaller organizations hardest. What a managed service provider delivers for SMBs and property managers.

Sep 2, 2025

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Illustration: a cloud video platform shown as a laptop with camera tiles, connected to dome and bullet cameras on a building

Cameras

Three Brivo Video Cloud Cameras for Properties and Businesses

Complete I.T. pairs Brivo Video (formerly Eagle Eye Networks) cloud video with local installation and support. Three cameras we install for properties and businesses.

Aug 25, 2025

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Illustration: a property manager's laptop showing a door dashboard, linked to several apartment building doors and a gate

Access & Gates

Brivo Access Control: Smart, Simple, and Scalable Security for Property Managers

Brivo brings cloud-based access control to your properties: manage doors from anywhere, offer mobile entry, and grow from one building to a whole portfolio.

Aug 15, 2025

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Illustration: a Florida property under a hurricane with dark clouds and lightning

Property Management

Hurricane Season & Security Systems: Why Surge Protection Is Non-Negotiable for Property Managers

Before hurricane season, most property managers check shutters and insurance. Surge protection for security systems is the step that often gets missed.

Aug 11, 2025

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Illustration: a central hub linked to cameras, a card reader, a gate, a desk phone, WiFi, a network rack, and a computer

IT & Phones

Why One Technology Partner Beats Juggling Several Vendors

No more juggling vendors. Managed IT, cybersecurity, networks and WiFi, cameras, access control, gates, alarms, phones, and cabling from one partner and one point of contact.

Aug 1, 2025

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Illustration: a property management dashboard on a laptop linked to apartment building doors

Property Management

One Unified Property Management Solution Using Brivo

When Brivo syncs with Yardi, Entrata, or RealPage, access follows the lease: granted at move-in, removed at move-out, with no double data entry.

Jul 28, 2025

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Illustration: a smartphone with a large stop hand symbol on a message bubble and a calendar showing a countdown

IT & Phones

STOP Means STOP: FCC Texting Opt-Out Rules Every Business Must Follow

Customers can opt out of your texts with STOP, QUIT, CANCEL, and more, and you have 10 business days to honor it. A practical checklist, updated for 2026.

Apr 28, 2025

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Illustration: a smartphone showing text messages, one with a consent check box and one with an opt-out icon

IT & Phones

FCC SMS Consent Rules: What Changed in 2025 and 2026

The FCC’s texting consent rules took effect in April 2025. The planned revoke-all rule was delayed twice, then revised in September 2026. Here’s the timeline.

Apr 23, 2025

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Illustration: a presentation screen showing a shield with a padlock, beside a small startup office with laptops

Company News

Thomas Giella Presents “Cyber Security for Start-Ups” at SMARTstart

Complete I.T. CEO Thomas Giella returned to SMARTstart, the business incubator where his company started, to teach new businesses how to protect their email, websites, and data.

Mar 12, 2025

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Illustration: a round conference table with empty chairs and a central hologram of a door reader and cloud

Company News

Thomas Giella Joins the Brivo Partner Advisory Council

In January 2025, Complete I.T. co-founder and CEO Thomas Giella joined the Brivo Partner Advisory Council (BPAC), a small group of Brivo partners who give the company feedback on its products and plans.

Jan 16, 2025

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Illustration: a building entrance with good lighting, clear sightlines, landscaping, and a camera

Company News

Thomas Giella Earns CPTED Designation From the Florida Crime Prevention Training Institute

In December 2024, Complete I.T. CEO Thomas Giella earned a Crime Prevention Through Environmental Design (CPTED) designation from the Florida Crime Prevention Training Institute.

Dec 18, 2024

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Illustration: a fork in the road, the path to houses closed off, the green path leading to offices and a city hall

Company News

Complete I.T. Ends New Residential Work to Focus on Business and Government Clients

In late 2024, Complete I.T. Corp stopped taking on new residential work to focus on businesses, communities, and government clients across Tampa Bay.

Oct 1, 2024

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Illustration: a presentation stage with a large screen showing a cloud connected to a shield and a door reader

Company News

Complete I.T. CEO Thomas Giella Presents “From Cyber to Physical” at GROW Pasco 2024

Thomas Giella, CEO of Complete I.T. Corp, presented “From Cyber to Physical” at GROW Pasco 2024 on March 14, 2024, on how network security and physical security now overlap.

Mar 14, 2024

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Illustration: a nighttime property with a parking lot and building lit by a crescent moon

Company News

Complete I.T. Launches Live Nighttime Video Monitoring Service

In 2023, Complete I.T. Corp launched live nighttime video monitoring, with professional monitoring staff watching client cameras after hours and stepping in while something is happening.

Oct 24, 2023

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Illustration: an office corner with an alarm keypad by the door, a door contact sensor, and a motion sensor

Company News

Complete I.T. Earns Florida Alarm System Contractor License

In April 2023, Complete I.T. Corp became a licensed Florida alarm system contractor and began installing alarm systems on the Alarm.com platform.

Apr 18, 2023

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Illustration: a desk phone and a smartphone connected to a cloud with a shield emblem

Company News

Complete I.T. Launches FCC-Registered Business Phone Service

In November 2022, Complete I.T. registered with the FCC and launched its own business phone service, run by Complete I.T. rather than resold.

Nov 4, 2022

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Illustration: a technician's certification badge with a green check

Company News

Complete I.T. Earns Brivo Technical Certification

Complete I.T. earned Brivo technical certification in August 2021 and renewed it in March 2024.

Aug 11, 2021

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Illustration: a modern two-story office building with a moving box and a map pin, palm trees beside the entrance

Company News

Complete I.T. Moves to New Wesley Chapel Office on Cypress Ridge Boulevard

In May 2021, Complete I.T. Corp moved into a new office at 2664 Cypress Ridge Boulevard in Wesley Chapel.

May 25, 2021

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Illustration: an award plaque with a green star beside a college building with columns

Company News

Thomas Giella Receives Pasco-Hernando State College Distinguished Alumni Award

Complete I.T. co-founder and CEO Thomas Giella received Pasco-Hernando State College’s 2021 Distinguished Alumni Award, honoring graduates who have made a mark in their careers and communities.

Apr 1, 2021

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Illustration: a double swing iron gate between stone pillars with a gate operator, a toolbox, and a checklist

Company News

Complete I.T. Launches Automatic Gate Maintenance Service

In 2021, Complete I.T. Corp began offering automatic gate maintenance and repair, including scheduled quarterly maintenance plans.

Jan 1, 2021

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Illustration: a newspaper on a desk next to a coffee cup and a small office building

Company News

This Entrepreneur Is Bullish on Pasco

In March 2020, The Laker/Lutz News profiled Complete I.T. Corp CEO Thomas Giella on how a one-person website company grew into three divisions serving Tampa Bay.

Mar 18, 2020

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Illustration: a laser engraving machine with a glowing green laser beam etching a plate, small tools beside it

Company News

Complete I.T. Owners Launch Diverge Laser Systems for Universal Laser Sales and Service

Complete I.T. Corp owners Thomas Giella and Charlie Bourne started Diverge Laser Systems in December 2019, a sales and support company for Universal Laser Systems equipment.

Dec 1, 2019

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Illustration: low-voltage cable pulled through a drop ceiling to wall jacks and a security camera, with a ladder

Company News

Complete I.T. Receives Florida Low-Voltage Contractor License ES12001800

Complete I.T. Corp received Florida certified specialty contractor license ES12001800 for limited energy (low-voltage) systems on September 20, 2019.

Sep 20, 2019

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Illustration: a small storefront and a larger office building joined by one green arrow

Company News

Gear Spinners LLC Is Now Officially Complete I.T. Corp

Gear Spinners LLC, the marketing and web company Thomas Giella started in 2014, is now officially Complete I.T. Corp.

Jan 1, 2019

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Illustration: a dome camera and a bullet camera sending video streams up into a cloud

Company News

Complete I.T. Adds Eagle Eye Networks Cloud Video Surveillance

In February 2018, Complete I.T. added Eagle Eye Networks cloud video surveillance to the camera systems it designs, installs, and supports.

Feb 5, 2018

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Illustration: a Florida-style office building with palm trees and a glass entrance door with a slim card reader

Company News

Complete I.T. Brings Brivo Cloud Access Control to Tampa Bay Businesses and Communities

In January 2018, Complete I.T. began offering Brivo cloud access control to businesses and communities across Tampa Bay.

Jan 17, 2018

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Illustration: an outline of Pasco County, Florida, beside a trophy with a green star

Company News

Complete I.T. Named a Pasco EDC Awards Nominee

In 2017, Complete I.T./Gear Spinners LLC was one of 24 Pasco County businesses nominated for the Pasco Economic Development Council’s 31st Annual Awards.

Aug 30, 2017

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Illustration: a conference hall with a stage and rows of empty chairs, laptops on tables, and a lanyard badge

Company News

Helping Organize WordCamp Tampa

From 2014 through 2017, our founder Thomas Giella helped organize WordCamp Tampa, the volunteer-run WordPress conference, serving as lead organizer for 2016 and 2017.

Sep 10, 2016

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Illustration: a small office front decorated for an open house with balloons and a ribbon across the door

Company News

Gear Spinners Celebrates New Location With Open House

On May 31, 2016, members of the Greater Dade City and Greater Wesley Chapel chambers joined Gear Spinners for a ribbon cutting and open house at its new Lutz office.

Jun 16, 2016

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Illustration: a computer repair bench with an open desktop tower, a laptop, and tools, with balloons for an open house

Company News

Gear Spinners Presents Complete I.T. Computer Repair Open House

In May 2016, Gear Spinners announced a ribbon cutting and open house for its new office, shortly after being named SMARTstart’s incubator member of the year.

May 25, 2016

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Illustration: a small office storefront with a map pin and an open door, palm tree beside it

Company News

Gear Spinners Announces New Lutz Location

In March 2016, Gear Spinners left the SMARTstart incubator in Dade City for its own office on Wesley Chapel Boulevard in Lutz, with two divisions, including Complete I.T.

Mar 29, 2016

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Illustration: a podium with a microphone at a lunch event with round tables and place settings

Company News

Thomas Giella Speaks at the Wesley Chapel Chamber Lunch ‘N Learn

In November 2015, Gear Spinners owner Thomas Giella was the guest speaker at the Greater Wesley Chapel Chamber of Commerce Lunch ‘N Learn, sharing tips on getting a real return from websites and social media.

Nov 11, 2015

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Illustration: a service van with a ladder and toolbox parked beside a home and a small business, with cables and a mounted TV

Company News

Gear Spinners Launches Tampa Bay Installs for Home and Business Installation

In June 2015, Gear Spinners LLC launched Tampa Bay Installs, an installation division for homes and businesses across Tampa Bay.

Jun 9, 2015

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Illustration: a third-place trophy and a ribbon on a podium in front of a small startup office

Company News

Gear Spinners Takes Third at the First SMARTstart Business Challenge

In April 2015, The Laker/Lutz News profiled Thomas Giella and Gear Spinners, the web design company that grew into Complete I.T., after a third-place finish in Pasco County’s first SMARTstart Business Challenge.

Apr 1, 2015

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