Business Development Representative
Hybrid sales role: find new clients, close the sale, and manage the account
Find new clients, win their business, and manage their accounts after the sale. You'll work your own leads from the first call to a signed proposal, and you'll be the main contact for every client you sign. This is a hybrid role: part remote, part at our Dade City office, with travel for trade shows and events.

What you'll do
Finding new clients
- Build prospect lists across every industry we serve, from property managers, CDDs, and HOAs to offices, medical practices, and schools. See all the industries we serve
- Reach out to new prospects by phone and email, and set up meetings
- Follow up quickly on leads that come in through our website, phone calls, and referrals
Closing the sale
- Learn what each prospect has today and what they need: managed IT, cybersecurity, networks and WiFi, security cameras, access control, gates, alarms, business phones, and structured cabling
- Schedule site visits and free assessments
- Put together proposals with our team and close the sale
Managing your accounts
- Stay the main contact for the clients you sign
- Check in regularly and find new ways we can help
- Log calls, emails, and next steps in Pipedrive, our CRM
Trade shows and events
- Travel across Florida for trade shows, expos, and industry events
- Attend Chamber of Commerce meetings, networking events, and community events throughout the year
- Set up and run our booth at trade shows, expos, and community events
- Plan around the event calendar: some trade shows and events take place at night or on weekends
Benefits
Paid health insurance
Health insurance paid by Complete I.T. after 6 months.
Paid vacation
You start earning paid vacation after 6 months.
Full-time, year-round work
Steady full-time hours across Tampa Bay, not seasonal or contract work.
Training on the job
We teach you the systems: networking, WiFi, fiber, cameras, access control, gates, phones, and more.
Certifications paid for
Manufacturer certifications are paid for upfront. Other professional certifications related to your role are reimbursed, including exam fees and study materials.
Paid holidays
Paid time off on company holidays, on top of your vacation.
Branded uniforms
Complete I.T. uniforms provided for every employee.
Equipment provided
A company computer, phone, and basic tools.
You'll be a good fit if
What you need
- 1+ year in sales, lead generation, or customer service
- A clear, professional phone and email manner
- Comfortable reaching out to new prospects every day
- Organized, with reliable follow-through on your accounts
- Own your numbers: you're accountable for how many new leads you generate and how quickly you follow up on leads from our marketing
- Build your own pipeline: marketing leads help, but this role can't depend on them
- Keep accurate records of your calls, meetings, and proposals, so you can walk through the past week's activity at our weekly sales meeting
- Able to travel across Florida, including overnight stays, and attend night and weekend events when scheduled
- Able to lift and carry trade show booth displays and equipment, up to 75 lbs
- A valid driver's license and a clean driving record
Nice to have, not required
- Experience selling or working with brands we service, such as Brivo, Eagle Eye Networks, Hanwha Vision, Axis, DoorKing, LiftMaster, Alarm.com, Ubiquiti, or Yealink. See all the brands we work with
- Experience selling to the industries we serve, such as HOAs and CDDs, property management, offices, medical and dental practices, schools, government, or warehouses. See all the industries we serve
- Experience selling solutions like ours: managed IT, cybersecurity, cloud video and access control, gate systems, alarms, or business phone service
- Existing relationships with property managers, community associations, or local businesses in Florida
- Experience working a booth at trade shows or expos
- Involvement in a Chamber of Commerce or a business networking group
- Experience writing proposals and quotes
- Experience with a CRM, such as Pipedrive
Physical demands and work conditions
Apply for Business Development Representative
About 5 minutes. We read every application and call if it looks like a fit.
