Video surveillance
Hanwha Vision service & repair in Tampa Bay
Repair, troubleshooting, and a clear path to Brivo Video
Repair and troubleshooting for existing Hanwha Vision systems, and a path to Brivo Video. Complete I.T. services, repairs, and troubleshoots existing Hanwha Vision systems for businesses and communities across Tampa Bay.
- Service, repair, and troubleshooting
- Florida licensed: Low-Voltage ES12001800 and Alarm EF20002234
- Local Tampa Bay team since 2014, rated 4.9 on Google
Repair and troubleshooting for existing Hanwha Vision systems, and a path to Brivo Video.
Visit the Hanwha Vision websiteHow we keep your Hanwha Vision system working
If your property runs on Hanwha Vision (Wisenet) cameras and recorders, Complete I.T. repairs and troubleshoots them, whoever installed them. When you are ready, we move you to Brivo Video, formerly Eagle Eye Networks, and many Hanwha cameras can come along.
Repairs and troubleshooting
We track down offline cameras, failing recorders, and network problems so your existing system keeps doing its job.
Upgrade to Brivo Video
Brivo Video records to the cloud and works from any browser or phone, with no recorder to maintain on site.
A phased move
Many Hanwha cameras can connect to Brivo Video through a bridge, so you replace the recorder first and cameras only as needed, on your schedule and budget.
What Hanwha Vision does
Hanwha Vision, formerly Hanwha Techwin, makes Wisenet cameras and recorders. We repair and troubleshoot existing Hanwha systems and move them to Brivo Video when you are ready, often keeping the cameras.
What we do with Hanwha Vision
- Diagnose offline cameras, recording gaps, and failed hard drives
- Repair wiring, power, and network problems on existing systems
- Connect existing Hanwha cameras to Brivo Video
- Plan a phased move to Brivo Video, reusing cameras and cabling where we can
Hanwha Vision products we work with
The Hanwha Vision equipment and services we repair and support most often.
Wisenet cameras
Offline cameras, poor images, and wiring problems fixed.
Network video recorders
Recorder repair and hard drive replacement.
Brivo Video bridge
Connect existing Hanwha cameras to the cloud.
Upgrade planning
Move to Brivo Video in stages.
How we help Hanwha Vision owners
A few service calls we take care of.
Two cameras at the clubhouse went offline. We trace the failed connection and get them recording again.
The recorder stopped saving footage. We replace the failed drive, restore recording, and quote a move to Brivo Video that keeps the existing cameras.
The board wants cloud video without replacing every camera. We connect the existing Hanwha cameras to Brivo Video and retire the recorder.
Who we help with Hanwha Vision
Organizations we support.
Warehouses & Distribution
Dock-door and yard video that helps with damage claims.
Warehouses & DistributionRetail & Hospitality
Register, stockroom, and exit views that help cut theft.
Retail & HospitalityHOAs & Communities
License plates at every entrance, plus 911 Camera Sharing.
HOAs & CommunitiesPlaces of Worship
Entrances, parking lots, and children's wings covered.
Places of WorshipWhy Tampa Bay chooses us for Hanwha Vision
Licensed and trained
Florida Low-Voltage and Alarm licensed, with CompTIA certifications on our team.
One company for everything
The team that works on your Hanwha Vision system supports it, along with our network, camera, access, and phone teams.
Local to Tampa Bay
Founder-led in Pasco County since 2014, rated 4.9 by 300 Google reviewers.
Services that include Hanwha Vision
Works well with
From first call to fully supported
Free assessment
A walkthrough of your current systems: what works, what doesn't, and what your organization needs next.
A right-sized plan
A clear project summary scoped to your organization, timeline, and budget.
Careful repairs
Florida-licensed technicians repair or replace equipment with minimal disruption, with a one-year workmanship warranty when parts are purchased from us.
Ongoing support
A local help desk and a team that already knows your systems, with monitoring available on managed plans.
Hanwha Vision questions, answered
Do you install new Hanwha cameras?
No. We repair and support existing Hanwha systems. New installs use Brivo Video, formerly Eagle Eye Networks.
Can our Hanwha cameras work with Brivo Video?
Often, yes. Many Hanwha cameras connect to Brivo Video through a bridge. We will check yours during the free assessment.
Can you take over support of our existing Hanwha Vision setup?
Yes. We regularly take over systems set up by other providers. We'll review what you have during the free assessment.
What areas do you serve?
We work on site across the greater Tampa Bay area. Have a project somewhere else in Florida? Give us a call. We can often help. Remote support works from anywhere.
Hanwha Vision is a trademark of its owner. Complete I.T. Corp is an independent installer and service provider; certifications and partnerships are listed where we hold them.
Let's talk about your Hanwha Vision system
Tell us what you have. We'll call you to learn more and set up a free, no-pressure assessment.