Serving Florida from the Tampa Bay regionTampa Bay region
CallEmail

We service and repair Dahua systems, but we don’t install new ones. Because Dahua equipment doesn’t meet federal NDAA requirements, we only work on systems that are already installed. For new cameras, we install NDAA & TAA compliant cameras on Brivo Video, formerly Eagle Eye Networks.

Video surveillance

Dahua repair, troubleshooting, & upgrades in Tampa Bay

Repair, troubleshooting, and a clear upgrade path to Brivo Video

Repair, troubleshooting, and NDAA-compliant upgrade paths for existing Dahua systems. Complete I.T. repairs existing Dahua systems and plans their replacement for businesses and communities across Tampa Bay.

  • Repair, troubleshooting, and NDAA upgrade paths
  • Florida licensed: Low-Voltage ES12001800 and Alarm EF20002234
  • Local Tampa Bay team since 2014, rated 4.9 on Google
(813) 444-4355
Video surveillance

Repair, troubleshooting, and NDAA-compliant upgrade paths for existing Dahua systems.

Visit the Dahua website
What we do

How we keep your Dahua system working

If your business or community already runs on Dahua cameras and recorders, Complete I.T. keeps them online and recording. We do not sell or install new Dahua equipment because it is not NDAA compliant. When you are ready, we upgrade you to Brivo Video, formerly Eagle Eye Networks.

Repairs and troubleshooting

We track down offline cameras, failing recorders, and network problems so your existing system keeps doing its job.

Upgrade to Brivo Video

Brivo Video, formerly Eagle Eye Networks, records to the cloud and works from any browser or phone, on NDAA & TAA compliant cameras.

A phased move

We plan the move in stages on your schedule and budget. ONVIF cameras can connect through a bridge and analog cameras through our encoders while you replace them, and cabling and mounts are reused where we can.

Different camera types connected to one video recorder
About Dahua

What Dahua does

Dahua Technology is a Chinese maker of security cameras and recorders. Like Hikvision, its video equipment is barred for federal agencies and contractors under the NDAA, and the FCC has cut off approval of new Dahua equipment. In most cases, systems already installed can stay in use, so we keep them running and plan a compliant upgrade when you're ready.

What we do with Dahua

  • Diagnose offline cameras, recording gaps, and failed hard drives
  • Repair wiring, power, and network problems on existing systems
  • Upgrade you to Brivo Video, formerly Eagle Eye Networks
  • Plan a phased upgrade to NDAA & TAA compliant cameras, reusing your cabling where we can
Products

Dahua products we work with

The Dahua equipment and services we repair and support most often.

NVRs and XVRs

Recorder repair, hard drive replacement, and setup.

IP and HD analog cameras

Fix offline cameras, poor images, and wiring problems.

Encoders for analog cameras

Keep analog cameras on Brivo Video while you replace them.

Upgrade planning

Move to Brivo Video in stages, with NDAA & TAA compliant cameras.

Common calls

How we help Dahua owners

A few service calls we take care of.

Business owner

The recorder stopped saving footage. We replace the failed drive, restore recording, and quote a move to Brivo Video.

Property manager

Two cameras at the clubhouse went offline. We trace the failed connection and get them recording again.

Government or HOA board

A board learns its Dahua system will not meet compliance requirements. We keep it running and lay out a phased move to Brivo Video.

Why Complete I.T.

Why Tampa Bay chooses us for Dahua

Licensed and trained

Florida Low-Voltage and Alarm licensed, with CompTIA certifications on our team.

One company for everything

The team that works on your Dahua system supports it, along with our network, camera, access, and phone teams.

Local to Tampa Bay

Founder-led in Pasco County since 2014, rated 4.9 by 300 Google reviewers.

How it works

From first call to fully supported

Free assessment

A walkthrough of your current systems: what works, what doesn't, and what your organization needs next.

A right-sized plan

A clear project summary scoped to your organization, timeline, and budget.

Careful repairs

Florida-licensed technicians repair or replace equipment with minimal disruption, with a one-year workmanship warranty when parts are purchased from us.

Ongoing support

A local help desk and a team that already knows your systems, with monitoring available on managed plans.

FAQ

Dahua questions, answered

Can we keep using our Dahua cameras?

In most cases, yes. Equipment that's already installed can generally stay in use, but federal agencies and contractors are barred from it under the NDAA. We'll help you decide what to keep and what to replace.

Do you install new Dahua cameras?

No. We repair and support existing Dahua systems. New installs use NDAA & TAA compliant cameras on Brivo Video, formerly Eagle Eye Networks.

Can our existing cameras connect to a cloud system?

Often. ONVIF cameras can record to Brivo Video through a bridge, and analog cameras through our encoders, while you replace them over time. We will check yours.

Can you take over support of our existing Dahua setup?

Yes. We regularly take over systems set up by other providers. We'll review what you have during the free assessment.

What areas do you serve?

We work on site across the greater Tampa Bay area. Have a project somewhere else in Florida? Give us a call. We can often help. Remote support works from anywhere.

Dahua is a trademark of its owner. Complete I.T. Corp is an independent installer and service provider; certifications and partnerships are listed where we hold them.

Modern office interior with an open ceiling and exposed beams
Free assessment

Let's talk about your Dahua system

Tell us what you have. We'll call you to learn more and set up a free, no-pressure assessment.

(813) 444-4355