We have seen first hand, volume of phone calls, that Microsoft’s latest and greatest update can cause major confusion and loss of time in the work place.

The Issue:

  • Microsoft Office Word icon will be replaced with the default Microsoft WordPad icon.
  • Adobe PDF icon replaced with Microsoft Edge equivalent.

The Fix: (This example is for Microsoft Word, but can be used for any program icon)

  1. On your desktop, right click on a document icon that originally used Microsoft Word.
  2. Then click on “Properties”.
  3. Click on the grey button that says “Change”.
  4. Click on Microsoft Word.
  5. Click “OK”.
  6. Click on the “Apply” button.
  7. Click on the “OK” button.
  8. Yeh! You are now finished! Repeat these steps for any other program.